I am so disappointed with Countryside Organics, who we order our organic grains, kelp and other feed supplements from. They are the closest organic feed mill to us in Florida, and they are in Virginia.
I used to really think they were great, even though they've sold us feed crawling with weevils for exorbitant prices (like 50 cents a pound) in the past, and messed up many orders by mixing things up and giving us things we didn't want, like whole barley, instead of corn, I was glad they had organic feed, kelp, etc. They had always seemed so nice on the phone.
A couple of weeks ago they called to let us know that back in August they "forgot" somehow to charge us $220, and so they are retroactively charging us now!
Back in August we had budgeted money for it and didn't notice at all that they had neglected $220.
So basically Countryside Organics = The Grinch Who Stole Christmas this year.
I wanted to send them a check with a note saying,
Here's the money we were going to use to buy our children presents for Christmas. Thanks a lot for the extremely poor service you have provided.
But Ethan wisely talked me out of it. After all, as the C.O. employee who called to badger us about their bill reminded me, we hardly order anything compared to their big distributors. The guy was far from polite when I told him about all the other mistakes they've made for us and was really annoyed to hear any customer feedback.
We are small farmers, and they don't care. They have no competitors in the Southeast, and they really couldn't care less.
I wish someone else would start an organic feed mill closer to Florida!
I would totally do it if I had a million dollars and a Florida registered veterinarian.
Anyway, venting aside, I've been wanting to write a post with thoughts/ideas about what we feed our animals. Less stuff from Countryside Organics, that's for sure!!!
Next post, perhaps--